Privacy & Cookie Policy
Last updated: 23/10/2025
1. Introduction
This privacy and cookies policy explains how Paul Robinson Partnership (UK) LLP (“we”, “our”, “us”) collects, uses, and protects your personal data when you visit our website or otherwise interact with us.
We are committed to protecting your privacy and handling your information in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
By using this website, you agree to the terms of this policy.
2. Who We Are
Paul Robinson Partnership (UK) LLP
Registered in England and Wales under company number [insert your company number]
Registered office: 6 Octagon Business Park, Hospital Road, Little Plumstead, Norwich, NR13 5FH
Email: design@prparchitecture.com
Paul Robinson Partnership (UK) LLP is the data controller for the purposes of data protection law and is responsible for the personal data collected through this website.
3. What Data We Collect
We may collect and process the following personal data:
- Name and job title
- Contact information (including email address and telephone number)
- Postal address
- Demographic information (such as postcode, preferences and interests)
- Website usage data (via cookies and analytics tools)
- Information relevant to client enquiries (for example, project type or requirements)
- Any other information you voluntarily provide via online forms or correspondence
4. How We Use Your Data
We use your personal data for the following purposes, with the corresponding lawful bases:
| Purpose | Lawful Basis |
|---|---|
| Responding to your enquiries and providing requested services | Contract / pre-contractual steps |
| Maintaining internal records and administration | Legitimate interests |
| Improving our services and website functionality | Legitimate interests |
| Sending promotional communications (email, mail, or phone) where you have opted in | Consent |
| Conducting surveys or market research | Legitimate interests / consent |
| Analysing website performance and visitor behaviour | Legitimate interests (analytics) / consent (for non-essential cookies) |
You may withdraw your consent to marketing communications or cookie use at any time (see Section 8).
5. How We Share Your Data
We may share your data with:
- Service providers acting as data processors (such as IT, hosting, and analytics providers)
- Professional advisers, including legal, accounting, or insurance providers
- Regulatory authorities or law enforcement where required by law
We will never sell or rent your personal data to third parties for marketing purposes.
If data is transferred outside the UK or EEA, we will ensure that appropriate safeguards (such as Standard Contractual Clauses) are in place.
6. Data Retention
We keep your personal data only for as long as necessary for the purposes for which it was collected and to meet any legal, accounting, or reporting requirements.
For example:
- Enquiry or project data: retained for up to 7 years after last contact.
- Marketing data: retained until you unsubscribe or withdraw consent.
We regularly review our retention practices to ensure compliance.
7. Your Data Protection Rights
Under UK GDPR, you have the following rights:
- Access – to request a copy of the personal data we hold about you.
- Rectification – to correct inaccurate or incomplete information.
- Erasure – to request deletion of your data (“right to be forgotten”).
- Restriction – to limit how we process your data.
- Portability – to receive your data in a structured, machine-readable format.
- Objection – to object to processing based on legitimate interests or direct marketing.
- Automated decision-making – to request information about and opt out of any automated processing (we currently do not use automated decision-making or profiling).
To exercise any of these rights, please contact design@prparchitecture.com.
You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO) at www.ico.org.uk.
8. Cookies Policy
What Are Cookies?
Cookies are small text files placed on your device to help the website function efficiently and provide information to the website owner.
How We Use Cookies
We use cookies to:
- Enable website functionality and performance
- Analyse website usage via analytics tools (e.g. Google Analytics)
- Store user preferences and improve user experience
We categorise cookies as:
- Strictly Necessary Cookies – required for the website to function
- Analytics/Performance Cookies – help us understand how visitors use our site
- Marketing Cookies – used for targeted advertising or tracking (if applicable)
We will ask for your consent before setting non-essential cookies (analytics/marketing).
Managing Cookies
You can manage or delete cookies using your browser settings.
If you disable cookies, some website features may not function properly.
To learn more, visit www.allaboutcookies.org.
9. Data Security
We use appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction.
These measures include secure servers, restricted access, encryption where appropriate, and staff training.
10. Links to Other Websites
Our website may contain links to other websites.
Please note we have no control over external sites and are not responsible for their privacy practices.
We encourage you to review their privacy policies before providing any personal data.
11. Changes to This Policy
We may update this policy periodically. The latest version will always be available on this page.
Material changes will be communicated on our website or via email, where appropriate.
Contact Us
If you have any questions about this policy or your personal data, please contact:
Paul Robinson Partnership (UK) LLP
Email: design@prparchitecture.com